Shipping policy

Shipping Policy

We are committed to delivering your orders safely and promptly. Please read our shipping policy carefully.

1. Shipping Locations
We currently ship only within the United States.
All products are shipped from our U.S. warehouse to ensure faster delivery.

2. Shipping Method & Delivery Time
Standard Shipping: Typically 3–7 business days (depending on your location).
Shipping costs are included in the product price, so you do not need to pay any additional shipping fees.
Delivery times are estimates and may vary due to carrier delays, weather, or unforeseen circumstances.

3. Order Processing
Orders are usually processed within 1–2 business days after payment confirmation.
You will receive a shipping confirmation email with tracking information once your order is shipped.

4. Lost or Damaged Packages
We are not responsible for packages lost due to incorrect addresses provided by customers.
If your package is lost or damaged during shipping, please contact us immediately. We will assist you in resolving the issue.

5. Contact Us
If you have any questions about your shipment, please contact our support team:
Email: wilaiwan@texaventllc.shop
Response Time: Within 24 hours on business days