Frequently Asked Questions
1. What is the warranty on this thermal imaging monocular?
We offer a 12-month warranty covering manufacturing defects. Please contact us if you experience any issues.
2. Does it work both day and night?
Yes, it works in complete darkness, low light, and daytime conditions. Thermal imaging detects heat signatures, not light.
3. How far can it detect heat signatures?
Detection range varies with conditions, but typically up to 1,200–1,500 meters for large targets.
4. Can I use it as a clip-on with my existing rifle scope?
Yes, it’s designed to be mounted as a clip-on thermal device, or you can use it as a standalone monocular.
5. What devices can I connect via WiFi?
It supports WiFi connection to smartphones and tablets (iOS & Android) for live view and video recording.
6. Is it waterproof and shockproof?
Yes, it’s built to be shockproof and weather-resistant, suitable for tough outdoor environments.
7. How long does the battery last?
The built-in rechargeable battery provides up to 6 hours of continuous use. You can also use an external power bank for longer sessions.
8. Does it ship to the United States?
Yes, we ship directly to the U.S. via reliable couriers. Delivery usually takes 7–15 business days.
9. Can I return or exchange the product if I’m not satisfied?
Yes, we offer a 30-day return policy. The item must be in its original condition with all accessories. Please contact us to initiate a return.